The Best Small Business Phone and Internet
Plans for Growing Retail Stores

In digital retail, effective communication is crucial for growth and customer satisfaction. 

Today’s stores require integrated systems that combine voice, internet, and point-of-sale features. Such solutions are essential to remain competitive and efficient.

Modern Communication Essentials

Gone are the days of separate phone lines and basic Internet connections. 

Today’s retail operations require fibre-powered phone services with advanced features like voicemail-to-email and simultaneous ring. 

Bell Total Connect offers these modern necessities while maintaining a constant connection to keep your business running, even during power outages.

Increasing Retail Success

Improved Customer Experience

  • Reliable fibre connections eliminate dropped calls and ensure timely customer communication, solving the frustration of missed sales opportunities.
  • Advanced call routing across multiple devices limits customer hang-ups during peak hours.
  • Unlimited Canada and US calling opens opportunities to connect with cross-border customers.

Operational Efficiency

  • Integration with security systems provides peace of mind through 24/7 monitoring and alerts.
  • Remote office capabilities enable management from anywhere, addressing staff scheduling challenges.
  • Simultaneous ring features ensure important calls reach decision-makers to minimize delayed responses.

Our Process

We ensure minimal disruption to your business operations while providing comprehensive training and support throughout the process.

Step 1: Initial Consultation

Step 2: Customized Plan

Step 3: Installation & Setup

Future-Proofing Your Business

As your dedicated Bell authorized dealer, we provide ongoing support that extends well beyond installation. 

Our service ensures your business receives:

  • Local technical support for immediate assistance
  • Regular system health checks and maintenance
  • Guidance through software updates and new feature implementations
  • Scalability support as your business grows
  • Dedicated account management for all your communication needs

We maintain a lasting partnership with our clients, ensuring your business communications remain optimized and efficient.

GET IN TOUCH

At Excell Communications, we value your feedback. Please provide us with the following details, along with your comments, and a representative will respond to your submission.

Frequently Asked Questions

Q: Which Internet Speed is Right for My Business?

A: Your required speed depends on your daily operations, the number of connected devices, and customer WiFi needs. A professional assessment can determine the optimal speed for your specific situation.

Q: How Long Will It Take to Switch Services?

A: 3-5 business days. The transition process includes flexible installation scheduling to minimize disruption.

Q: What Kind of Support Can I Expect?

A: Our local technical support team provides 24/7 assistance with guaranteed response times under 2 hours for critical issues.

Q: Is a VoIP Phone System Right for My Business?

A: VoIP systems offer advanced features that solve common retail communication challenges while providing the flexibility to scale as your business grows.

Our Locations

Visit one of our 18 stores in Southern Ontario and connect face-to-face with a Bell expert. Our consultants can help you choose the right solution for your home or business. You can also browse our wide selection of cellular accessories and add-ons.

We can even assist with transferring data from your old phone to your new one, and show you how to use your new phone. With locations in the Greater Toronto Area, Hamilton, Niagara Region, Peterborough, and the Kawarthas, we’re ready to help.