Successful Retail Stores in Whitby Use These
Top Phone Service Providers

As a Bell Authorized Dealer in Whitby, we find the perfect communication solutions for retail businesses through Bell’s comprehensive phone systems. Our expertise lies in matching your business’s specific needs with Bell’s reliable services to ensure constant connectivity.
Transforming Retail Communication
The modern retail landscape demands seamless communication between staff, customers, and suppliers. Through Bell Total Connect, fibre-powered phone services transform how retailers manage daily operations and customer interactions.
Essential Features for Retail Success
Every feature in Bell’s business phone systems addresses unique retail challenges, and here’s how each solution tackles common pain points:
- Crystal-clear voice quality eliminates miscommunication during crucial customer conversations
- Auto-attendant ensures no customer call goes unanswered during peak hours
- Voicemail-to-email integration prevents missed opportunities by keeping staff informed
- Call forwarding maintains business continuity when staff are away from their desk
These core capabilities create a foundation for professional customer service while streamlining internal communications.
Reliability Meets Innovation
Network Strength
Bell’s fibre network provides uninterrupted service even during power outages, ensuring your business never misses a sale or customer inquiry.
Growth-Ready Systems
Your communication system can expand alongside your business with the easy addition of new lines and features through Bell’s scalable infrastructure.
Our Process
We ensure minimal disruption to your business operations while providing comprehensive training and support throughout the process.
Step 1: Initial Consultation
Step 2: Customized Plan
Step 3: Installation & Setup
Future-Proofing Your Business
As your dedicated Bell authorized dealer, we provide ongoing support that extends well beyond installation.
Our service ensures your business receives:
- Local technical support for immediate assistance
- Regular system health checks and maintenance
- Guidance through software updates and new feature implementations
- Scalability support as your business grows
- Dedicated account management for all your communication needs
We maintain a lasting partnership with our clients, ensuring your business communications remain optimized and efficient.
GET IN TOUCH
At Excell Communications, we value your feedback. Please provide us with the following details, along with your comments, and a representative will respond to your submission.
Frequently Asked Questions
Q: Why should I choose a dedicated business phone service?
A: Business phone systems offer professional features that basic lines can’t match, enabling better customer service and operational efficiency.
Q: What makes Bell Total Connect ideal for retail?
A: Bell Total Connect provides enterprise-grade reliability with retail-specific features like auto-attendant and call routing, all backed by Canada’s largest network.
Q: How do I determine my phone system needs?
A: As your local Bell Authorized Dealer, we can assess your call volume, staff size, and business goals to recommend the right solution.
Q: Can I keep my existing business number?
A: Yes, Bell makes it simple to transfer your current business number without service interruption.
Q: What ongoing support is available?
A: You’ll have access to Bell’s 24/7 technical support, plus our local team’s guidance for system optimization.
Our Locations
Visit one of our 13 stores in Southern Ontario and connect face-to-face with a Bell expert. Our consultants can help you choose the right solution for your home or business. You can also browse our wide selection of cellular accessories and add-ons.
We can even assist with transferring data from your old phone to your new one, and show you how to use your new phone. With locations in the Greater Toronto Area, Hamilton, Niagara Region, and the Kawarthas, we’re ready to help.