Choosing the Best VoIP Solutions in
Canada for Insurance Companies

A woman in a dark business suit holding a corded telephone to her ear while writing notes, crisp wool-blend fabric visible in tailored suit jacket, two colleagues in matching navy suits reviewing spreadsheets behind her, modern executive office with glass-walled conference room visible through open doorway, professional yet approachable atmosphere of collaborative work environment

As a Bell Authorized Dealer, Excell offers insurance companies Bell Total Connect, Canada’s leading VoIP solution. This solution combines reliability, security, and advanced features through fibre-powered phone service.

Modern Insurance Communication Solutions

Insurance operations demand communication systems that can scale with their business while maintaining security and compliance. Through Bell Total Connect, Excell provides access to both standard business phone features and innovative capabilities tailored for insurance operations.

Core Communication Features

Unmatched Reliability

Bell’s fibre-powered infrastructure ensures constant connectivity, eliminating the frustration of dropped calls and communication outages.

Advanced Business Tools

Insurance companies can directly benefit from these key features that Bell Total Connect offers:

  • Voicemail-to-Email Integration transforms missed calls into actionable communications.
  • Remote Office Capabilities enable seamless work-from-anywhere operations
  • Simultaneous Ring features prevent missed client calls.
  • Call Display and Forwarding streamline call management.
  • A Comprehensive Voicemail System ensures no message goes unnoticed.

Enterprise-Grade Security

Guarded Communications

Bell Total Connect offers carrier-grade security that safeguards sensitive client conversations and data exchanges that benefit your insurance operations.

Business Never Stops

Bell Total Connect provides fail-proof solutions to common communication issues to ensure that business keeps going no matter what:

  • Automatic Failover protection prevents communication disruptions.
  • Disaster Recovery Options maintain business continuity.
  • Backup Power Compatibility ensures constant availability.
  • Security System Integration enhances overall protection.

Our Process

We ensure minimal disruption to your business operations while providing comprehensive training and support throughout the process.

Step 1: Initial Consultation

Step 2: Customized Plan

Step 3: Installation & Setup

Future-Proofing Your Business

As your dedicated Bell authorized dealer, we provide ongoing support that extends well beyond installation. 

Our service ensures your business receives:

  • Local technical support for immediate assistance
  • Regular system health checks and maintenance
  • Guidance through software updates and new feature implementations
  • Scalability support as your business grows
  • Dedicated account management for all your communication needs

We maintain a lasting partnership with our clients, ensuring your business communications remain optimized and efficient.

GET IN TOUCH

At Excell Communications, we value your feedback. Please provide us with the following details, along with your comments, and a representative will respond to your submission.

Frequently Asked Questions

Q: Is VoIP legal in Canada?

A: Yes, VoIP services are fully legal and regulated in Canada, with Bell being the nation’s leading phone service provider.

Q: Is VoIP worth it for small insurance agencies?

A: VoIP systems through Bell Total Connect offer significant cost savings and advanced features that benefit insurance agencies of all sizes, with scalable solutions to match your growth.

Q: Which VoIP features are essential for insurance companies?

A: Essential features include call recording, voicemail to email, remote office capabilities, and advanced call routing – all available through Bell Total Connect.

Q: What kind of internet connection is required?

A: Bell’s fibre-powered network delivers optimal connectivity for VoIP services, ensuring superior call quality and reliable service.

Our Locations

Visit one of our 18 stores in Southern Ontario and connect face-to-face with a Bell expert. Our consultants can help you choose the right solution for your home or business. You can also browse our wide selection of cellular accessories and add-ons.

We can even assist with transferring data from your old phone to your new one, and show you how to use your new phone. With locations in the Greater Toronto Area, Hamilton, Niagara Region, Peterborough, and the Kawarthas, we’re ready to help.